About the product
Date of repair
Ref. number
134783490
Repairer
Bobby
Brand
Apple
Kind of product
Tablet
About the repair
(Estimated) Year of production
2018
Model, type number and/or serial number
iPad Mini 4
Defect found
Need to repair charging port
Problem description + probable cause
Charger port dirty, 3rd party charger did not work
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Asked customer to return with part at next event
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
Apple
Do you have any suggestions for other repairers of this (or similar) product?
Get enough detail about the issue to ensure customer has the part and fixer has the proper tools on hand.
Category