About the product
Date of repair
Ref. number
24
Repairer
Simon Gibbon
Brand
Unknown/n.a.
Kind of product
Laptop
About the repair
Defect found
User account and files need removing
Problem description + probable cause
Needs factory resetting
Has the product been repaired?
Yes
What did you do to repair it?
Deleted user account and files
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it
Category