About the product
Date of repair
Ref. number
3
Repairer
Graham
Brand
Seagate
Kind of product
Hard disk
About the repair
Model, type number and/or serial number
FreeAgent Desktop
Defect found
Drive was formatted for HPS+ (Mac), and new Windows computer can't read HPS+
Problem description + probable cause
Can't access files on new computer
Has the product been repaired?
Yes
What did you do to repair it?
Copied data off drive into temporary storage, reformatted for exFAT, copied data back on drive. Wiped temporary storage.
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
No, didn't look for it
Category