About the product
Date of repair
Ref. number
5
Repairer
Matthew Brown
Brand
BT
Kind of product
Telephone (not mobile or smartphone)
About the repair
Model, type number and/or serial number
Wireless DECT Phone
Defect found
Wall PSU not working
Problem description + probable cause
Phone not working - faulty PSU or battery not holding charge
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Worked out charger voltage and polarity, phone chargers, the wall PSU that plugs into the base isn't outputting 5V. Advice is to get new PSU, found NJ45 from EBay on ANT2V
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, couldn't find it
Do you have any suggestions for other repairers of this (or similar) product?
Follow logical chain to determine root cause, phone, battery, base unit, wall PSU
Category