About the product
Date of repair
Ref. number
7
Repairer
Arron Thomas
Brand
Russell Hobbs
Kind of product
Electric kettle / Electric jug
About the repair
(Estimated) Year of production
2000
Model, type number and/or serial number
20460
Defect found
Spring loaded catch disengaged
Problem description + probable cause
Lid does not stay down, mechanical jamming due to age or internal clogging.
Has the product been repaired?
Yes
What did you do to repair it?
Removed top and reassembled spring
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
Even though lid appeared to be glued was in fact just a push friction assembly, so once removed could be reassembled.
Category