0153_2021_0828_027

About the product
Date of repair
Ref. number
27
Repairer
Roger Toren
Brand
Philips
Kind of product
Electric toothbrush
About the repair
Model, type number and/or serial number
Sonicare HX939B
Defect found
waterproof collar wouldn't fit over ring on shaft, blocking full engagement
Problem description + probable cause
shaft is loose, won't engage with motor
Has the product been repaired?
Yes
What did you do to repair it?
carefully eased collar over ring and twisted and pushed shaft into socket
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
No, didn't look for it