About the product
Date of repair
Ref. number
4661
Repairer
Bob
Brand
Cybertron
Kind of product
Desktop
About the repair
(Estimated) Year of production
2020
Model, type number and/or serial number
CLX
Defect found
Main issue : i7 processor doesn't have support for on board graphics
Several issues identified : 1) Uninstall add on graphics card driver software 2) CMOS reset 3) Change BIOS setting so that it points to on board graphics card in the desktop system.
Several issues identified : 1) Uninstall add on graphics card driver software 2) CMOS reset 3) Change BIOS setting so that it points to on board graphics card in the desktop system.
Problem description + probable cause
Video is not showing up; Changing video card ( Removing add on video card, and configuring on board graphics).
Has the product been repaired?
Yes
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
This custom desktop with i7 processor doesn't support on board graphics video
Category