About the product
Date of repair
Ref. number
2
Repairer
Brian Wing
Brand
Kenmore
Kind of product
Vacuum cleaner
About the repair
(Estimated) Year of production
2012
Model, type number and/or serial number
611
Defect found
Massive clog in main air way
Problem description + probable cause
Doesn't suck and makes strangled noise instead
Has the product been repaired?
Yes
What did you do to repair it?
Advise them to go ahead and follow the on-line directions on clearing a clog. Previously, she was hesitant because it involved taking the device apart. I told her she had nothing to lose and go for it.
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
https://www.searspartsdirect.com/model/4idaecrznj-000582/kenmore-11635922500-upright-vacuum-parts
Category