About the product
Date of repair
Ref. number
8
Repairer
Bob, Bo and Matt -Free Geek
Brand
Asus
Kind of product
Laptop
About the repair
(Estimated) Year of production
2016
Model, type number and/or serial number
F555L
Defect found
Monitor not working (multiple potential issues).
Problem description + probable cause
Monitor was black (no image) but has backliting.
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Connected laptop to external monitor and that worked but isn't a full repair as the monitor on the laptop remains black. We gave instructions on how to complete the repair using YouTube videos as a guide.
Reparability of product (1 = difficult, 10 = easy)
4
Did you use repair information?
No, didn't look for it
Category