About the product
Date of repair
Ref. number
54
Repairer
Brian W.
Brand
Russell Hobbs
Kind of product
Electric kettle / Electric jug
About the repair
(Estimated) Year of production
2017
Defect found
Broken latch
Problem description + probable cause
cap cannot be opened
Has the product been repaired?
No
Why could you not repair it?
couldn't open the handle to get at latch mechanism
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
No, didn't look for it
Category