About the product
Date of repair
Ref. number
9
Repairer
Cliff
Brand
Chrome
Kind of product
Laptop
About the repair
Defect found
User can't log on
Problem description + probable cause
Can't log on
Has the product been repaired?
No
Why could you not repair it?
User has lost her password
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Category