About the product
Date of repair
Ref. number
1
Repairer
Putra
Brand
Microsoft
Kind of product
Laptop
About the repair
(Estimated) Year of production
2019
Model, type number and/or serial number
Surface Pro 4
Defect found
Design flaw from microsoft, heatsink is literally connected to the lcd thats why when it overheat, the lcd is flickering
Problem description + probable cause
Screen starts flickering after being used for ~1 hour due to poor thermal design, causing heating of LCD. Example case: https://flickergate.com/
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Use in cooler environment and invest a bit in decent phone cooler to cooler back of device
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it
Category