About the product
Date of repair
Ref. number
30
Repairer
James W
Brand
My Book Studio
Kind of product
Hard disk
About the repair
Model, type number and/or serial number
026713
Defect found
Broken power supply for hard drive. Dismantled case and drive to drive caddy. Drive worked. Connected to PCP and it failed. Kate is taking it home to res use the data.
Problem description + probable cause
External hard drive disc not turning. No power
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?