About the product
Date of repair
Ref. number
4
Repairer
Peter
Brand
Brother
Kind of product
Printer
About the repair
Defect found
Paper pick up rollers - attempted to replace, one okay, one broken. Customer taking unit home to complete repair, possible internal fault also
Problem description + probable cause
Paper jam, pick up feed
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
7
Category
Why could you not repair it?