About the product
Date of repair
Ref. number
5
Repairer
Phil D
Brand
Kenwood
Kind of product
CD player / recorder
About the repair
(Estimated) Year of production
1990
Model, type number and/or serial number
DP320
Defect found
The system that closes the drawer doesn't have quite enough oomph to go all the way, so the machine thinks that the cd wasn't inserted. This is due to a slipping belt. Part number identified.
Problem description + probable cause
Drawer reopens when closed
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Showed customer where to get a belt, and advised to bring it along next time.
Reparability of product (1 = difficult, 10 = easy)
7
Category