About the product
Date of repair
Ref. number
4
Repairer
An
Brand
Hamilton Beach
Kind of product
Iron
About the repair
(Estimated) Year of production
2000
Model, type number and/or serial number
14210R
Defect found
broken spring
Problem description + probable cause
cord won't retract
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
No, couldn't find it
Do you have any suggestions for other repairers of this (or similar) product?
don't mess with the retraction spring; it's not worth it and we made this one go from bad to worse (partial retraction to no retraction)
Category
Why could you not repair it?