About the product
Date of repair
Ref. number
1
Repairer
Roger Veall
Brand
ANKO
Kind of product
Vacuum cleaner
About the repair
(Estimated) Year of production
2024
Defect found
Battery charger is 12v but batteries are 14.3v
Problem description + probable cause
Won't charge. Apparently, battery is completely drained so it needs to be recharged with variable power supply to enable diagnosis.
Has the product been repaired?
No
What did you do, what advice did you give?
Requires 14.3v charger to test battery, but it may be dead.
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?