About the product
Date of repair
Ref. number
3
Repairer
Ben & Putra
Brand
Asus
Kind of product
Laptop
About the repair
(Estimated) Year of production
2017
Model, type number and/or serial number
Vivobook Pro 15 - N580V
Defect found
LCD panel damaged, hinge cover missing, LCD cable slightly damaged
Problem description + probable cause
Screen has purple tint and flickering (suspect damaged LCD panel and LCD flex cable), hinge cover also missing, exposing hinge to dust, occasionally does not boot up due to RAM issue
Has the product been repaired?
Yes
What did you do to repair it?
Replaced new LCD (solved purple tint), released tension on LCD cable (solved flickering), replaced hinge cover, swapped 1 RAM stick from donor laptop (solved not booting up)
What did you do, what advice did you give?
Replaced new LCD, flickering still present, so adviced owner to follow steps online to rule out software-related causes, will test for broken flex cable further
Reparability of product (1 = difficult, 10 = easy)
2
Did you use repair information?
Yes
Where did this information come from?
From fellow repairers
Source repair information (url website)
Youtube.com
Do you have any suggestions for other repairers of this (or similar) product?
Get the model number of the laptop and LCD screen (sticker on the back of LCD after removing it). For LCD screens compatibility, visit panelook.com. Take as many pictures as possible to get all info required to prevent following up with owner just to get more info.
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