About the product
Date of repair
Ref. number
74
Repairer
Martin Brown
Brand
Freecom
Kind of product
Hard disk
About the repair
(Estimated) Year of production
2015
Model, type number and/or serial number
PE3AAE
Defect found
Head probably stuck to platter due to lack of use - no power supply, could not test. Advised to try shocking mechanism to free stuck heads. 10 year old hard drive, last used approximately 10 years ago.
Problem description + probable cause
Intermittent motor, won't spin up
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?