About the product
Date of repair
Ref. number
2
Repairer
Ray, Graham, Hermann
Brand
NuFace
Kind of product
Massage equipment / Massager
About the repair
(Estimated) Year of production
2020
Defect found
Battery not charging.
Problem description + probable cause
I used the charger, and it's overheated now and doesn't work.
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Client may have used incorrect charger and damaged battery. Possible battery replacement if client can find online. Client has tried to open product herself and damaged the casing, so warned her and tried to fix it for better fit.
Did you use repair information?
Yes
Source repair information (url website)
AI bot
Category