0061_2018_0922_053

About the product
Date of repair
Ref. number
53
Repairer
Adam Collett
Brand
Apple
Kind of product
Laptop
About the repair
Defect found
Password issues
Problem description + probable cause
Can't upgrade system, can't access iCloud
Has the product been repaired?
Yes
What did you do to repair it?
Input correct password for iCloud, this then allowed upgrade of OS