About the product
Date of repair
Ref. number
6
Repairer
Weston S
Brand
Apple
Kind of product
Laptop
About the repair
Model, type number and/or serial number
FQHD9RH0JK
Defect found
icloud drive was stuck reporting an error uploading a particular file from the filesystem, but was actually continuing to sync all other files in background
Problem description + probable cause
download from I cloud keeps hanging/ something internal may be loose
Has the product been repaired?
Yes
What did you do to repair it?
icloud drive was actually still working, but an error status from a single file not uploading continued to be reported so the user thought nothing was working. We managed to trigger a full resync of everything by renaming the local CloudDocs database on disk which successfully cleared the reported error. Followed the "Clearing the CloudDocs Cache" instructions at https://tryfix.it.com/icloud-drive-not-syncing-on-mac-7-fast-fixes-for-instant-file-access/
Did you use repair information?
Yes
Source repair information (url website)
https://tryfix.it.com/icloud-drive-not-syncing-on-mac-7-fast-fixes-for-instant-file-access/
Category