About the product
Date of repair
Ref. number
9
Repairer
David
Brand
Russell Hobbs
Kind of product
Electric kettle / Electric jug
About the repair
Model, type number and/or serial number
20463
Defect found
Spring missing
Problem description + probable cause
Spring on lid missing
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Sourced replacement spring. Customer to purchase and return
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
No, didn't look for it
Category