About the product
Date of repair
Ref. number
63
Repairer
Terry Andrews
Brand
Britax Römer
Kind of product
Car seat
About the repair
(Estimated) Year of production
2020
Defect found
Mechanism bent out of alignment
Problem description + probable cause
Right side fixing not locking - could it be crumbs in the mechanism?
Has the product been repaired?
Yes
What did you do to repair it?
The locking clip needs to be able to go between two tracks. The user had tried to fit the seat into a Skoda Elroq and it turned out the hole was too low, so must have bent tracks. Able to separate the two tracks and make then parallel again. Mechanism now fully functional. Reassured used while this is a baby car seat the fault has been entirely fixed and when fitting into the car if locking does not work then it will be obvious and should not be used.
Reparability of product (1 = difficult, 10 = easy)
8
Did you use repair information?
No, didn't look for it
Category