About the product
Date of repair
Ref. number
36
Repairer
Sal Mancina
Brand
Apple
Kind of product
Laptop
About the repair
(Estimated) Year of production
2010
Model, type number and/or serial number
Apple Macbook Pro
Defect found
Keeps crashing
Problem description + probable cause
Crashing
Has the product been repaired?
Yes
What did you do to repair it?
Possibly overheating and crashing. Opened it up and cleaned fan, based is slightly swollen, battery is old, so not cooling properly. User shown how to increase cooling and asked to monitor stability from now on.
What did you do, what advice did you give?
Possibly overheating and crashing
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
No, didn't look for it
Category