0401_2025_1213_034

About the product
Date of repair
Ref. number
34
Repairer
Sal Mancina
Brand
Dell
Kind of product
Laptop
About the repair
(Estimated) Year of production
2017
Defect found
Need to update to Windows 10 25H2
Problem description + probable cause
Windows 10
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Show customer how to install update to 25H2, this takes a long time, showed customer hot to update Windows 11.
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it