About the product
Date of repair
Ref. number
5
Repairer
Hannah
Brand
WD
Kind of product
Hard disk
About the repair
Defect found
Not able to diagnose as no computer available to connect. Turns on but can't see if spinning
Problem description + probable cause
Can't connect to computer
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Advised to try different USB cable and see if commputer recognises it in Device Manager
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
No, didn't look for it
Category