About the product
Date of repair
Ref. number
1336
Repairer
Howard Boddy
Brand
Huawei
Kind of product
Mobile phone / cell phone (not smartphone)
About the repair
Model, type number and/or serial number
P20
Problem description + probable cause
data lost
Has the product been repaired?
Yes
What did you do to repair it?
new battery obtained and phone temporarily reassembled sufficient to connect to pc and copy off data files. Client obtianed external hard drive and all files copied to drive
Reparability of product (1 = difficult, 10 = easy)
3
Did you use repair information?
No, didn't look for it
Category