0401_2025_1011_027

About the product
Date of repair
Ref. number
27
Repairer
Martin Brown
Brand
Kobo
Kind of product
E-reader / E-book reader
About the repair
(Estimated) Year of production
2013
Model, type number and/or serial number
Kobo Aura N236
Defect found
Software update 29/8 bricked machine (needs factory reset)
Problem description + probable cause
Can't switch on or off (no pin hole for reset)
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
CCA117LP0480T0 N216-1076 Kobo Aura
Needs oto be fully charged and tethered to a PC with WiFi access to do a hard reset and replace firmware with an older version. Advised owner to bring to next repair cafe with laptop to do full hardware reset.
Reparability of product (1 = difficult, 10 = easy)
2
Did you use repair information?
No, didn't look for it