About the product
Date of repair
Ref. number
21
Repairer
Lloyd/Tash
Brand
Samsung
Kind of product
Video / DVD player / recorder
About the repair
(Estimated) Year of production
2015
Model, type number and/or serial number
HT-D555W HT-D55W/XY
Defect found
no - possible failing laser; cleaned laser but still not reading; needs replacing; gave details
Problem description + probable cause
error message - 'won't read CD'
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
8
Category
Why could you not repair it?