About the product
Date of repair
Ref. number
24
Repairer
Dorothy
Brand
Brother
Kind of product
Sewing machine
About the repair
(Estimated) Year of production
2019
Model, type number and/or serial number
Boutique 15
Defect found
Loose tension
Problem description + probable cause
tension not working
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
7
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?