About the product
Date of repair
Ref. number
37
Repairer
Terry
Brand
Unknown/n.a.
Kind of product
Urn / Jug
About the repair
Model, type number and/or serial number
Mocca coffee pot
Defect found
Seems coffee pot overheated and pin required to feed into the handle is stuck. Needs another tool so asked customer to return next month
Problem description + probable cause
Handle dropped off
Has the product been repaired?
No
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?