About the product
Date of repair
Ref. number
29
Repairer
Des Smith
Brand
Russell Hobbs
Kind of product
Electric kettle / Electric jug
About the repair
Defect found
Element open circuit - not working - earth passes. Connections - not passing. Beyond repair element burnt out.
Problem description + probable cause
Not working
Has the product been repaired?
No
Reparability of product (1 = difficult, 10 = easy)
3
Did you use repair information?
No, didn't look for it
Category
Why could you not repair it?