About the product
Date of repair
Ref. number
1106
Repairer
Howard
Brand
HP
Kind of product
Laptop
About the repair
Model, type number and/or serial number
14
Problem description + probable cause
not working
Has the product been repaired?
Yes
What did you do to repair it?
bios changed to disable secure boot and change uefi boot to legacy support body. Disassembled cover and reseated disables. No HDD 64gb chip on motherboard only, eventually rebooted deleted files to clear space on C drive Ran SFC problem found and fixed
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
No, didn't look for it
Category