About the product
Date of repair
Ref. number
12
Repairer
Arjen Lentz
Brand
Asus
Kind of product
Laptop
About the repair
(Estimated) Year of production
2021
Defect found
Software out-of-date
Problem description + probable cause
Mouse doesn't work
Has the product been repaired?
Yes
What did you do to repair it?
BIOS upgrade and install win driver and re-enable. Advised owner how to keep settings up-to-date
Reparability of product (1 = difficult, 10 = easy)
6
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
Asus.com
Category