0841_2025_0606_001

About the product
Date of repair
Ref. number
1
Repairer
Zach Tate
Brand
HP
Kind of product
Printer
About the repair
(Estimated) Year of production
2022
Model, type number and/or serial number
Envy 5540
Defect found
Color cartridge defective, driver issue on phone
Problem description + probable cause
Not printing from phone
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Found a workaround to print from phone, recommended a new color cartridge
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
Yes
Where did this information come from?
From the manufacturer
Source repair information (url website)
hp.com