About the product
Date of repair
Ref. number
15
Repairer
Graham Smith
Brand
Unicorn
Kind of product
Suitcase
About the repair
Defect found
Mechanism behind broken handle was mis-aligned
Problem description + probable cause
Pull up handle broken
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Having realigned the mechanism showed owner which part he needed to get from the manufacturer and how to fix it back on. Dangerous to use without the spare part.
Reparability of product (1 = difficult, 10 = easy)
3
Did you use repair information?
No, didn't look for it
Category