About the product
Date of repair
Ref. number
12
Repairer
Kate Gibbon
Brand
Mountain Warehouse
Kind of product
Backpack / Rucksack
About the repair
(Estimated) Year of production
2021
Defect found
Zip on rucksack is sticking / not running smoothly
Problem description + probable cause
Zip needs attention - got new zip
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Owner has purchased a zip but was for a fleece jacket and open ended.
Gave advice that she firstly needs to purchase 2-way, water proof zip, gave customer my number to call when she has the zip, I will repair then.
Gave advice that she firstly needs to purchase 2-way, water proof zip, gave customer my number to call when she has the zip, I will repair then.
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Category