0401_2025_0208_013

About the product
Date of repair
Ref. number
13
Repairer
Des Smith
Brand
Canon
Kind of product
Printer
About the repair
(Estimated) Year of production
2015
Model, type number and/or serial number
6500A Plus
Defect found
Not working (flashing light)
Problem description + probable cause
Power on self test fails for printing
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Ran all maintenance procedures. disassembled, cleaned - final error said black and cyan cartridges empty - owner going to replace and try it.
Reparability of product (1 = difficult, 10 = easy)
5
Did you use repair information?
No, didn't look for it