About the product
Date of repair
Ref. number
1
Repairer
Martin Brown
Brand
HP
Kind of product
Laptop
About the repair
Model, type number and/or serial number
14-CK0596SA
Defect found
Owner has attempted to clean, so some keys are detached.
Problem description + probable cause
Keys won't work 5,6, #
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
Keys reattached to keyboard. Recommended using USB keyboard instead. Keys 5, 6, # reseated, but non functional on original keyboard. Risk of damage to unit to dismantle down to access keyboard.
Reparability of product (1 = difficult, 10 = easy)
3
Did you use repair information?
No, didn't look for it
Category