About the product
Date of repair
Ref. number
16
Repairer
Anna
Brand
Brother
Kind of product
Printer
About the repair
Model, type number and/or serial number
MFC J825DW
Defect found
broken stub of old cartridge stuck in holder. removed this and new cartridge can be inserted.
Problem description + probable cause
can't load cartridge
Has the product been repaired?
Yes
What did you do to repair it?
check for broken off old cartidges! broken stub of old cartridge stuck in holder. removed this and new cartridge can be inserted.
Reparability of product (1 = difficult, 10 = easy)
10
Category