0156_2024_1109_018

About the product
Date of repair
Ref. number
18
Repairer
Olivier
Brand
HP
Kind of product
Laptop
About the repair
Model, type number and/or serial number
Pavillon
Problem description + probable cause
Virus
Has the product been repaired?
Yes
What did you do to repair it?
réinstallation anti-virus et passage sur CC cleaner
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it