About the product
Date of repair
Ref. number
1
Repairer
Kate
Brand
HP
Kind of product
Printer
About the repair
(Estimated) Year of production
2020
Model, type number and/or serial number
3E02A
Defect found
Not printing, but all else is working
Problem description + probable cause
Not printing
Has the product been repaired?
Yes
What did you do to repair it?
Cleaned printing heads. Showed client what to do in the future
Reparability of product (1 = difficult, 10 = easy)
9
Did you use repair information?
No, didn't look for it
Category