About the product
Date of repair
Ref. number
631
Repairer
Martin
Brand
Huawei
Kind of product
Mobile phone / cell phone (not smartphone)
About the repair
(Estimated) Year of production
2016
Defect found
needs factory reset
Problem description + probable cause
phone crashed/locked
Has the product been repaired?
Yes
What did you do to repair it?
Swapped SIM to old phone so customer can recover contacts
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Category