About the product
Date of repair
Ref. number
19
Repairer
Nigel
Brand
Devanti
Kind of product
Oil diffuser
About the repair
(Estimated) Year of production
2023
Model, type number and/or serial number
essential oil burner
Defect found
new cable with plug needed. Total replacement of cable as it cannot be repaired safely.
Problem description + probable cause
plug cable has frayed and is sparking electricity when used. thin cable breaks easily
Has the product been repaired?
Half and/or advice given
What did you do, what advice did you give?
buy a new cable at electronics store
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
No, didn't look for it
Do you have any suggestions for other repairers of this (or similar) product?
thicker cable on items so they don't fray and break easily.
Category