About the product
Date of repair
Ref. number
17
Repairer
Clair
Brand
Unknown/n.a.
Kind of product
Necklace / Chain
About the repair
Defect found
Clasp does not fully close.
Problem description + probable cause
Clasp does not fully close.
Has the product been repaired?
Yes
What did you do to repair it?
Clasp was bent and out of 'shape'. Used tools to re-shape the clasp, then tested whether it would work and hold the weight of the necklace. Advised visitor to return to another session if the issue returned.
Reparability of product (1 = difficult, 10 = easy)
10
Did you use repair information?
No, didn't look for it
Category