About the product
Date of repair
Ref. number
515
Repairer
Howard Boddy
Brand
Lenovo
Kind of product
Laptop
About the repair
Model, type number and/or serial number
Ideapad 5
Defect found
software issues - incomplete update or corrupted files
Problem description + probable cause
software failure
Has the product been repaired?
Yes
What did you do to repair it?
very difficult - cannot access internet from UEFI/RIUS level command without ethernet cable (only wifi on this laptop). Created a windows 11 installation USB and ran set up from file explorer. Fixed ok but went wrong way again on restart. deleted faulty antivirus (avira) and redid installation all ok.
Reparability of product (1 = difficult, 10 = easy)
1
Did you use repair information?
Yes
Source repair information (url website)
copious internet searches for workarounds
Category